Surrey Hearing Care
We know you have choices.
But thank you for choosing us.

About Surrey Hearing Care
At Surrey Hearing Center, our mission is to improve the lives of people with hearing loss through better hearing. We provide comprehensive hearing care services including thorough hearing evaluations, a complete line of digital hearing aids, assistive listening devices and counseling.
To meet your individual hearing needs, we may refer you for medical treatment, if indicated, or recommend hearing aids or other assistive listening devices. We dispense a full selection of hearing aids, including the latest cosmetically appealing styles and advanced digital models. We will work directly with you to find the best hearing aids to fit your specific needs and goals.
Treating hearing loss is not our only mission, protecting your hearing is also important. Hearing protection and hearing loss prevention are key components of hearing care. Through consultation on the effects of noise on hearing, community outreach talks, hearing screenings, and the dispensing of hearing protection devices, we strive to educate our patients and the general public on the importance of hearing and how to protect it.
Surrey Hearing Care is a proud member of the Surrey Board of Trade. Watch our President, Maria Santos-Greaves, as she sits down with them to promote local businesses in the city.
Our Professional Staff
Our experienced providers are committed to a high standard of patient care and are here for you throughout every stage of your hearing journey.

Who We Are
We understand choosing a hearing care provider is a big decision. At Surrey Hearing Care, our number one priority is delivering exceptional patient care. Our staff combines years of expertise in hearing healthcare, and is well-trained on a variety of services ranging from evaluations to treatment.
We believe great care includes establishing great relationships with our patients. Treating hearing loss is an ongoing process that requires regular follow-ups, maintenance and cleanings to keep you hearing your best. Our staff is here to support you not only during your initial visit but throughout your entire journey to better hearing.

Our Team
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Maria Santos-Greaves President and Founder
Since 2009, Maria has nurtured Surrey Hearing Care Inc. with this mission: To improve the lives of people with hearing loss through better hearing—both at the consumer and industrial levels. More people, young and old, of various races, can now hear and listen better through the quality of service Maria and her staff provides. The slogan of her company “Helping You Hear the World” says it all.
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Verna Pyplacz, AUD Audiologist
Verna Pyplacz is a Registered Audiologist and Registered Hearing Instrument Practitioner who is currently Surrey Hearing Care’s Senior Audiologist and works at our Guildford location. She is a graduate of UBC – School of Audiology with over 40 years of experience in the practice of Audiology.
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Sebastian Santos-Greaves, RHIP Lead Registered Hearing Instrument Practitioner
After completing his education in the Hearing Instrument Practitioner program at Douglas College, Sebastian Santos-Greaves immediately went on to get his certification. A goal-oriented Surrey native, he is believed to be the youngest certified specialist across Canada.
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Krishnapriya Gopalakrishnan, RHIP Registered Hearing Instrument Practitioner
She holds both a Bachelor’s and a Master’s degree in Audiology and Speech-Language Pathology, equipping her with a strong academic foundation in hearing health and communication sciences.
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Ruchi Kakria, IAT Industrial Audiometric Technician, PCC
Ruchi Kakria is a certified Industrial Audiometric Technician and Patient Care Coordinator at Surrey Hearing Care. Authorized by WorkSafeBC, Ruchi plays a vital role in protecting workers’ hearing health across various industries. She conducts industrial hearing tests, educates workers on their results, and provides expert guidance on hearing protection—all with the goal of promoting safer, healthier workplaces.
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Jyoti Bali Outreach Coordinator
Jyoti Arora Bali is a dedicated and detail-oriented Audiometric Screener with a background in patient care, outreach coordination, and education. Currently serving as an Audiometric Technician/Screener at Surrey Hearing Care, Jyoti conducts hearing screenings for seniors in both clinical and outreach environments.